Reviews | Lucid CCTV & Alarms

Incredible customer experience. Highly recommended!

Robin, Milton Keynes

Very impressed with the service provided by Lucid, in particular Sam who was courteous, honest and informative from the start of the process right through to the aftercare. The site survey was done quickly and our options in terms of camera type and placement were all explained clearly and the quote was provided in an extremely timely manner.

When the job was booked in, Sam arrived on time and was very thorough in ensuring the install had minimal visibility both inside and outside the house. You would think the cameras are wireless! We were then taken through the system both on app and via PC and shown how to use, maintain and amend settings in a detailed manner.

To top off the great service, Sam called round about a week later to make sure everything was working fine and that we were happy with the set up and if any tweaks needed doing. Cant recommend Sam and Lucid highly enough.

Excellent service from inception to completion!

Jagdeep, Milton Keynes

We moved into a new property that needed securing asap. Sam undertook an initial survey, listened to our aspirations and recommended an integrated system comprising CCTV and burglar alarm.

The team fitted the system within a week, followed up the install and fine tuned the kit to ensure everything was working properly. Sam is clearly passionate about what he does which reflects in his approach.

We have no hesitation in recommending Lucid CCTV and alarm systems for their professionalism, quality of work, punctuality and aftercare.

Outstanding work completed

Adam, Milton Keynes

I was originally given a cheaper quote however I chose to go with Lucid CCTV & Alarms as he came out to my house to understand my requirements and they were a local company. When they came to complete the work it was to an outstanding standard and I do not even see the wires on the brick. I do not normally write review however I feel that this company went over and above my expectations and would recommend if you are thinking of installing CCTV or an Alarm

Thumbs up from us!

Simon, Hemel Hempstead

Sam was quick to respond and provided an excellent site survey - listened to our needs and gave clear and honest explanation of options. Competitive pricing and a quick installation schedule. Solution is smart, discrete and just the job. Recommended!

Professional and honest

Parwaiz, Aylesbury

Received professional service. Sam drew diagrams on his first survey visit with a plan of where the cameras were to be installed. The best part for me in terms of experience was the team were very honest and transparent which I can promise is of huge comfort when installing any security system.

Thanks Sam

Craig, Milton Keynes

We were looking for some extra security on our property and asked a number of companies for CCTV quotes. Sam at Lucid Network Solutions was by far the most professional, personable and reliable with the quotes we got and therefore asked him to carry out the work. His professionalism continued whilst doing the work and we are really pleased with the tidiness of the job and the quality of the cameras. I would highly recommend Lucid for anyone looking at getting CCTV installed. Thanks again Sam

Highly recommended

Paul, Northampton

I had 3 x quotes for my CCTV system and Lucid was by far and away the most professional in the way Sam took the time to figure out the best solution at a competitive price. The quality of the work was excellent and even included a follow up visit a week or two later just to make sure I understood how to use the included monitoring software and to generally get the best out of the system. Highly recommended

Great Job

Phil, Bedford

I called Sam explained what CCTV system I needed, he visited and quoted the next day and fitted the system and set everything up before the end of the week. Works perfectly. Quality professional installation. Great job.

Excellent job

Lesley, London

Sam and his team arrived promptly did an excellent job hiding all cables for me and left everything spotless . I’m super happy with my system and would have no hesitation in recommending lucid network solutions

Great work